CX 101 Group Training / Group Coaching for CX Beginners apply @ www.cx4beginners.com
www.cx4beginners.com
Are you relatively new to the Customer Experience world?
Are you feeling overwhelmed with your new CX role?
Are you uncertain about what CX tools are out there?
Are you struggling to feel confident in your role AND support your customers?
If you have less than 3 years experience in Customer Experience (either it's your primary role, or a secondary role for you), and you would like a subject matter expert to help you navigate the complex field of CX, then watch this video.
I'm so excited to be launching this program to help CX novices get more comfortable, and bring more value.
This 6-week program consists of 4 key elements:
6 weekly live online Group Training sessions
3 1:1 coaching sessions tailored to your needs
unlimited laser questions by email
complimentary deliverable review of 5 of your deliverables
Each week we will cover a different topic, from journey mapping, to emotional intelligence and experience design.
For full program details go to: www.cx4beginners.com
The next session starts July 9th 2019. Spaces are limited to 5 people per session, apply today to reserve your spot.
Presented by Customer Experience Evangelist, Janelle Mansfield, of Amplified Customer Experience
www.cx4beginners.com